FAQ

1. How do I install a Kontakt instrument?

Add Libary

Open Kontakt and click on “Libraries” in the top left hand corner.

Select “Add Library”.

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Choose folder

A file selector box will open. Browse to find your instrument library folder and select it. Do not open the library folder or try to select the folder content. Just select the instrument folder.

It should carry the name of the instrument e.g.:

  • Session Keys Electric R
  • Session Keys Grand Y
  • Session Keys Grand S

Activate

The library box will automatically appear in the Libraries tab. Note that the library box displays an Activate button which indicates that the product has not yet been activated on this computer. Click the “Activate” button on the top right-hand corner of the instrument.

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Clicking Activate will open the Product Activation window.

Enter serial number

In the product activation software enter your serial number and press “Activate”.

Restart Kontakt

For the changes to take effect please restart Kontakt.

Your instrument is now ready to use

Have fun!

2. Where are the Keyswitches?

faq_keyswitches2

The keyswitches are located at the very low end of the keyboard.

The keyswitches go from C-2 to G-2 which is 6 octaves below the Middle C (C4).

If you have a small MIDI keyboard use the “Octave -” button to navigate to the lowest octave.

3. Can the Animator export MIDI?

The Animator works quite differently from usual drum library MIDI files. What you are hearing when you use the Animator is a combination of:

a) the Animator MIDI file

and

b) your input chords

The MIDI file itself contains lots of notes (!) simultaneously as well as control notes.
Only in combination with the real time algorithms of the Animator engine and your chords will you get musical results.

Therefore it is not possible to export the exact phrase you are hearing in MIDI.

4. Compatible platforms and DAWs

Kontakt instruments (Session Strings, Session Horns, Session Keys):

Mac
OS X 10.9, 10.10 or 10.11.1 (latest update), Intel Core 2 Duo
Windows
Windows 7, Windows 8, or Windows 10 (latest Service Pack, 32/64-bit), Intel Core 2 Duo or AMD AthlonTM 64 X2

4 GB RAM(6 GB recommended for large KONTAKT Instruments)

Supported interfaces:

Stand-alone, VST, Audio Units, ASIO, Core Audio, WASAPI, AAX Native (Pro Tools 10 or higher)
These interfaces make the instruments compatible with most major DAWs:
Pro Tools
Logic Pro
GarageBand
Cubase
Ableton Live
Samplitude
Sonar
FL Studio

Ableton instruments (Studio Bass, Studio Grand Series):

Ableton Live 9.0.1 or higher + Ableton Sampler

Ableton Live 9 requirements:
Mac
Intel® Mac with Mac OS X 10.7 or later
Windows
Windows 7, Windows 8 or Windows 10

Multicore processor
4 GB RAM
1024×768 display;

Studio One instruments (eBass):

Presonus Studio One 3

Studio One 3 requirements:
Mac
Mac® OS X 10.7.2 or later
Intel® Core™ Duo processor (Intel Core 2 Duo or Core i3 or better recommended)
​2 GB RAM (4 GB or more recommended)
Windows
Windows 7x 64/x86 SP1 or Windows 8/8.1 x64/x86 or Windows 10 x64/x86
Intel Core 2 processor (Intel Core i3 processor or better recommended)
4 GB RAM (8 GB or more recommended)

Internet connection (not required on machine where Studio One is installed but needed for activation)
DVD-ROM drive
Monitor with 1280×768 resolution
20 GB hard-drive space

5. How many installations are allowed?

Our Kontakt instruments can be installed on up to 3 machines.

6. Further questions? Drop us a line.

Email us your question in the form below. We will do our best to answer your query within 24 hours.
Please include as much information about your problem as possible including OS, DAW and error messages.

 

Fields marked with an * are required

 

Videos

Changing Articulations

With Session Strings in Live

Voicing & Legato

Voicing Assistant & Same Note Legato

Changing Articulations

With Session Horns in Logic

Animator Features

How to use in Session Horns

Smart Voice Split

Explained in Session Horns

Downloads

Manuals

StringWERK for Reason

Owners Manual

Session Horns

Owners Manual

Session Horns Pro

Owners Manual

Session Keys Electric R

Owners Manual

Session Keys Electric S

Owners Manual

Session Keys Grand S

Owners Manual

Keys

Be inspired. Make music.